Our stay in this condo was great! Every-thing was clean and well taken care of--the view was excellent and we will beback--maybe when the weather is warmer!!!
My family of 6 stayed in the Crystal Shores Unit 1402 for an extended Labor Day weekend family vacation. This was our first time visiting Gulf Shores and staying in a condo. The condo was beautiful, clean, and comfortable. Three of our kids slept on the sofas so the 2nd bedroom could easily fit another couple. The master bed is very COMFY; I miss the pillows! There were extra pillows (no pillowcases, though) and blankets in the master closet, but we didn't need to use them. The view was impressive from the balcony - we saw dolphins sometimes in the morning. The Bender Realty staff was extremely helpful, friendly and accomodating when I needed advice or had to make minor changes to our reservation. We will definitely be back!
Everything went very smooth and the staff at Bender was very helpful! The room was clean and was very nice!
This was our first time at Gulf Shores, as well as our first time to rent a condo. My family and I had a wonderful time. The condo was great and our stay could not have been better. It was in the perfect location. The view was spectacular! We definately plan on returning very soon. We had no complaints at all. The parking was great. Everthing was clean and the master bed was very comfortable.
The only negative my family can identify is the size of the pool. We wish it had been larger. It could get quite crowded at certain times of the day. Otherwise, we very much enjoyed our stay and expect to be back!
We were originally booked in an end unit. It was so loud! Property management came and listened and swore it was the wind. We swore it was a stereo. They moved us to 1402 and it was so much nicer than the other unit. The pictures don't do it justice. The only thing I wish that was different, is I wish the 2nd bedroom had twin's decorated beautifully and the master bed is sooooo cozy.I would not recommend staying on an end unit, just in case it is the wind, you won't be able to sleep! But 1402 is beautiful and clean.
We enjoyed our stay in Gulf Shores as usual. The condo was clean and comfortable. We were concerned that we only had towels to last for 2 days. We came equipped to do laundry, just not that often. We also had to hang a blanket on the window in the second bedroom because the shade is not adequate.
We have been staying in the Crystal Shores condo for 5 years now. The first few years were great. The past two years, the 2nd bedroom has been left with dirty bedding. Last year it was sand. This year was dog hair, even though dogs aren't allowed. The majority of the staff was very friendly, but there was one exception. Jimmy (title unknown) was not very helpful and unwilling to come out to help clean up the problem. It put a damper on our first night there and I hope there is not a repeat next year.
We appreciate your loyalty for so many years! We always strive to make sure our housekeeping is good and if it is not then we will make it right. We have a no pets allowed policy and we did not know that there had been a dog in the condo. We should have caught the fact that there were traces of dog hair, but we did not and for that we are truly sorry. We will do our best to make your next stay with us more satisfactory. Thanks for staying with us.
My family of five thoroughly enjoyed our stay in Gulf Shores, AL at Crystal Shores. The condo unit was clean, unassuming and suited our needs to a T Not a lot of frills, but we weren't expecting them. The view from 14 stories up was spectacular. If there was anything dissapointing about Crystal Shores it would be the swimming pool area, which was somewhat sterile and quite small considering the overall size of the building. No reflection on the condo unit itself, though. Bender Realty was efficient and simple with the process, which made our stay that much more enjoyable.